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Money-Back Guarantee 

We know that trying new skincare products can be daunting, that's why we offer our money-back guarantee. We are confident in our product's ability to improve the appearance and health of your skin, but if for any reason you are not satisfied, we will refund your purchase in full. You can shop with confidence at Pure Bliss knowing that your satisfaction is our top priority.

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Pure Bliss has pride in developing high quality skincare which we know you will also love, and we are confident you will be happy with the results! However, for whatever reason if the serum doesn’t suit you or you are not satisfied with the product, please send us an email within 7 days from the date of receiving the product and we will give you a full refund! We value our customers' satisfaction and stand behind the quality of our products. So, we have introduced the Pure Bliss Money- Back Guarantee program to ensure you have the best experience when purchasing our products. We want you to be 100% satisfied with your purchase of Pure Bliss products.

Also, our products go through a skin irritation test and 100% of our test users didn’t experience any irritation, whatsoever! With this confidence, we are offering a 100% money back guarantee on our Serums.

In case you are not happy with your purchase for any reason, simply return it within 7 days for a refund subject to the following guidelines and terms and conditions:

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Eligibility:

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  1. The Money Back Guarantee applies to all products purchased directly from our official website, Purebliss.shop

  2. The guarantee is applicable to purchases made only by the claimant. Pure Bliss shall not entertain any refund claims for products that were not purchased by the claimant.

Procedure to Request For a Refund

Please send us an email at pureblissluxaryskincare@gmail.com with the subject line - Money Back Request & we will initiate the process in 24-48 hrs.

Terms and Conditions:

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  • To be eligible for a refund, the product must be in its original packaging.

  • Currently the money back guarantee is only on the serums- Organic Anti-Aging Bakuchiol Serum & Hyaluronic Acid Hydrating Serum.

  • The refund can be claimed within 7 days from the date of receiving the product.

  • The refund will be processed within 7 business days of receipt of the returned product.

  • At the moment, the offer is only valid for purchases made through our website.

  • This guarantee does not apply to products that have been damaged or tampered with.

  • Purging, which is a sign of high cell turnover rate, does not qualify for a refund as it indicates the serum is working.

  • The refund is applicable only if the product from Pure Bliss was used individually and not layered or used in conjunction with products from other brands.

  • We recommend following the instructions provided on the product page for each product. Please ensure that you have used the product correctly, including the recommended application method. If you missed any crucial information, we suggest trying the product again with the correct methodology before requesting a refund.

  • The money-back-guarantee can only be requested once per product.

  • We will make every effort to address and resolve your concerns. However, in case of a conflict, the final decision lies with Pure Bliss.

  • We recommend conducting separate patch tests if you have multiple products to identify which specific product is causing the issue.

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